{"id":3426,"date":"2024-09-23T01:22:25","date_gmt":"2024-09-23T01:22:25","guid":{"rendered":"https:\/\/attrybe.com\/?page_id=3426"},"modified":"2025-01-14T19:56:36","modified_gmt":"2025-01-14T19:56:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/attrybe.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3426\" class=\"elementor elementor-3426\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f03f19 e-con-full e-flex e-con e-parent\" data-id=\"3f03f19\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f15377 elementor-widget elementor-widget-heading\" data-id=\"0f15377\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73981b0 elementor-widget elementor-widget-text-editor\" data-id=\"73981b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Frequently Asked Questions (FAQ)<\/strong><\/p><p><strong>Do I need to create an account to place an order?<\/strong><\/p><p>No, you don\u2019t need to create an account to place an order; you can shop as a guest. However, registering will grant you access to exclusive benefits and speed up future purchases.<\/p><p><strong>How can I reset my password?<\/strong><\/p><p>If you forgot your password, select the &#8220;Forgot your password?&#8221; option on the login page and follow the instructions to reset it.<\/p><p><strong>What payment methods do you accept?<\/strong><\/p><p>We accept payments through Bold and Mercado Pago gateways, including credit cards, debit cards, PSE, and Efecty.<\/p><p><strong>How long does shipping take, and what are the costs?<\/strong><\/p><ul><li><strong>Medell\u00edn and Antioquia:<\/strong> 2 to 5 business days. Cost: $10,000 COP.<\/li><li><strong>Main cities:<\/strong> 2 to 5 business days. Cost: $16,000 COP.<\/li><li><strong>Other cities:<\/strong> 5 to 10 business days. Cost: $22,000 COP.<\/li><li><strong>International Shipping:<\/strong> Time and cost vary by country. Contact us at <a rel=\"noopener\">customerservice@attrybe.com<\/a> for more information.<\/li><\/ul><p>\u00a0<\/p><p><strong>How can I return or exchange an item?<\/strong><\/p><p>Submit your request within twenty (20) calendar days of receiving the order to <a rel=\"noopener\">customerservice@attrybe.com<\/a>, providing the reason and details of the return or exchange.<\/p><p><strong>Will I receive a full refund for my order?<\/strong><\/p><p>Refunds will be issued for the amount paid for the products. Shipping costs are non-refundable unless the product is defective or incorrectly sent.<\/p><p><strong>Can I get store credit instead of a refund?<\/strong><\/p><p>Yes, you can opt to receive store credit for future purchases on our website.<\/p><p><strong>How can I subscribe or unsubscribe to Attrybe\u2019s newsletter?<\/strong><\/p><p>To subscribe, enter your email in the subscription form available on the website. To unsubscribe, click on the &#8220;Unsubscribe&#8221; link at the bottom of any newsletter you receive.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions (FAQ) Do I need to create an account to place an order? No, you don\u2019t need to create an account to place an order; you can shop as a guest. However, registering will grant you access to exclusive benefits and speed up future purchases. How can I reset my password? If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3426","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | ATT.<\/title>\n<meta name=\"description\" content=\"For more information you can consult these frequently asked questions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/attrybe.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | ATT.\" \/>\n<meta property=\"og:description\" content=\"For more information you can consult these frequently asked questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/attrybe.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"ATT.\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-14T19:56:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/attrybe.com\/en\/faq\/\",\"url\":\"https:\/\/attrybe.com\/en\/faq\/\",\"name\":\"FAQ | ATT.\",\"isPartOf\":{\"@id\":\"https:\/\/attrybe.com\/en\/#website\"},\"datePublished\":\"2024-09-23T01:22:25+00:00\",\"dateModified\":\"2025-01-14T19:56:36+00:00\",\"description\":\"For more information you can consult these frequently asked questions\",\"breadcrumb\":{\"@id\":\"https:\/\/attrybe.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/attrybe.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/attrybe.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/attrybe.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/attrybe.com\/en\/#website\",\"url\":\"https:\/\/attrybe.com\/en\/\",\"name\":\"ATTRYBE\",\"description\":\"Attrybe\",\"publisher\":{\"@id\":\"https:\/\/attrybe.com\/en\/#organization\"},\"alternateName\":\"Att\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/attrybe.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/attrybe.com\/en\/#organization\",\"name\":\"ATTRYBE\",\"alternateName\":\"Att\",\"url\":\"https:\/\/attrybe.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/attrybe.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg\",\"contentUrl\":\"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg\",\"width\":512,\"height\":512,\"caption\":\"ATTRYBE\"},\"image\":{\"@id\":\"https:\/\/attrybe.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/attrybe_\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ | ATT.","description":"For more information you can consult these frequently asked questions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/attrybe.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ | ATT.","og_description":"For more information you can consult these frequently asked questions","og_url":"https:\/\/attrybe.com\/en\/faq\/","og_site_name":"ATT.","article_modified_time":"2025-01-14T19:56:36+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/attrybe.com\/en\/faq\/","url":"https:\/\/attrybe.com\/en\/faq\/","name":"FAQ | ATT.","isPartOf":{"@id":"https:\/\/attrybe.com\/en\/#website"},"datePublished":"2024-09-23T01:22:25+00:00","dateModified":"2025-01-14T19:56:36+00:00","description":"For more information you can consult these frequently asked questions","breadcrumb":{"@id":"https:\/\/attrybe.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/attrybe.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/attrybe.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/attrybe.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/attrybe.com\/en\/#website","url":"https:\/\/attrybe.com\/en\/","name":"ATTRYBE","description":"Attrybe","publisher":{"@id":"https:\/\/attrybe.com\/en\/#organization"},"alternateName":"Att","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/attrybe.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/attrybe.com\/en\/#organization","name":"ATTRYBE","alternateName":"Att","url":"https:\/\/attrybe.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/attrybe.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg","contentUrl":"https:\/\/attrybe.com\/wp-content\/uploads\/2024\/08\/cropped-FAVI.jpg","width":512,"height":512,"caption":"ATTRYBE"},"image":{"@id":"https:\/\/attrybe.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/attrybe_\/"]}]}},"_links":{"self":[{"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/pages\/3426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/comments?post=3426"}],"version-history":[{"count":31,"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/pages\/3426\/revisions"}],"predecessor-version":[{"id":5107,"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/pages\/3426\/revisions\/5107"}],"wp:attachment":[{"href":"https:\/\/attrybe.com\/en\/wp-json\/wp\/v2\/media?parent=3426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}